All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
ICS Return Policy
Unused ICS products may be returned within 30 days of purchase in their original packaging. Receipt of purchase is required. All returns are subject to a 15% restocking fee based on the total amount paid. The buyer is responsible for all shipping costs. If an item has been installed or tampered with, it will not be eligible for a refund and will not be accepted. We recommend all returns are shipped via a traceable and reliable service as ICS FAB cannot be held responsible or liable for items lost or stolen during transit.
Returns are processed within 3 business days of receiving the item excluding weekends and holidays. Once your item is received and processed, you will receive an email notification regarding your refund, exchange or any issues related to your returned item.